The word “querido” means cherished—something we hold close as we work with our hoteliers, travel experts, and, of course, you.

Querido founder, Carlos Quereda, was inspired during his decade-long tenure at the Marbella Club on Spain’s Costa de Sol. Every morning he watched the resort’s co-founder, Count Rudolph von Schönburg, personally greet staff and guests, creating connections that fueled lifelong friendships with the hotel.

It’s this generosity, inclusiveness, and curiosity that we seek to fulfill with Querido—whether you’re a traveller, a hotelier, or one of our Rockstars.

We help family-owned hotels flourish by supporting their growth within the North American and European markets, and creating connections that last a lifetime.

How We Work With Hoteliers

Our Rockstars program connects discerning travelers with some of the most exceptional travel advisors and experts in the world.

Meet Our Rockstars

Experience the dedication, knowledge, and connections our global team offers.

Our experienced team is truly inspired by each and every one of our properties. We’re committed to showcasing the best family-owned hotels, and connecting them with discerning travelers all over the world.

West Coast

Carlos Quereda photo

Carlos Quereda


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Mylen Gagnon photo

Mylen Gagnon

Operations Director

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New York

Caitlyn Stroup photo

Caitlyn Stroup

Managing Director

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Natalia Rubio photo

Natalia Rubio

Director of Sales - Mexico

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Alexandra Fält photo

Alexandra Fält

Director of Sales - Europe

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UK Office

Coro Gonzalez-Aller photo

Coro Gonzalez-Aller

Director of Sales - UK

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Riyad Huss photo

Riyad Huss

Director of Marketing

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Gallery slideshow Items

Meet the finest family-owned hotels.

The word “querido” means cherished, and that’s what our families and hotels are to us.

Explore Our Collection

Connect with some of the world’s best travel experts and advisors.

Our Rockstars bring you the very best of each hotel, destination, and experience.

Meet Our Rockstars

We help family-owned hotels flourish.

Our love for family-owned hotels runs deep because we know how much dedication and soul comes with them.

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